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Typical Job Openings
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Typical Job Openings

 

Call Center Representative
 

Job Description
Provides telephone support for customer service requests, and
cross-sells products and services through telephone contacts. 

 

Responsibilities
 

  • Builds strong customer relationships, applies advanced customer service skills, and effectively cross-sells the Bank’s portfolio of products
  • Assists customers with problem resolution
  • Maintains extensive knowledge of the Bank’s products and services


Requirements
 

  • High school diploma or equivalent required
  • Minimum of 1-2 years in telemarketing, sales and/or banking
  • Excellent telephone skills and computer proficiency essential

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